Terms of service

REFUND POLICY LINK
[Insert your refund policy page URL]
Example:
https://altaa.nl/policies/refund-policy

SECTION 5 – SHIPPING & DELIVERY
(Replace existing text with this)

We bake in small batches and deliver fresh.

Delivery days:
• Wednesday → Delivery available within Amsterdam only (bike and running delivery)
• Saturday → Delivery available to all supported delivery areas

Orders placed outside delivery windows will be prepared for the next available delivery day.

Delivery times are estimates and not guaranteed. Delays may occur due to weather, traffic, rider availability or circumstances outside our control.

Customers are responsible for ensuring someone is available to receive the order at the selected delivery time.

Because our products are freshly prepared food items, delivery changes or cancellations may not always be possible once preparation begins.

SECTION 22 – GOVERNING LAW
(Replace existing text)

These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes shall be subject to the jurisdiction of the competent courts in the Netherlands.

SECTION 25 – CONTACT INFORMATION

ALTAA

Email:
altaa.cakes@gmail.com

Business Address:
[Insert registered business address]

Phone Number:
[Insert customer support number or remove if unused]

Business Registration Number (KvK):
84084987

VAT Number:
NL45INGB0006386272